All purchases from Shopshanejustin.com are FINAL SALE.
Exchanges can be made for READY TO WEAR items only. Any exchanges must be sent back within a week of receiving (tracking number says delivered) the item. As long as upon arrival of the return we have the item requested in stock it can be exchanged or it will be a store credit to your order (Store credit lasts 2 weeks. To which you would contact us before purchasing again so we can add the credit to your order, no store credit cards.)
All custom items are made to measurements provided. If no measurements are provided, then it will be made by whatever general size you provide.
If the custom item doesn't fit or you provide inaccurate measurements it can be re-made (However it will take ANOTHER 3-4 week production time depending on fabric) or you will have the option to choose a pre-made item.
All Payments for any Shane Justin outfit are through this website, we do not accept payments through cash app, PayPal, Western Union, Etc. or any other payment service.